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PRIVACY POLICY
Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a booking through our website. We are committed to handling your data responsibly and in accordance with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), where applicable.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, payment details, and other information you provide when booking or contacting us.
Reservation Information: Dates of stay, number of guests, and property preferences.
Technical Data: IP address, browser type, device information, and cookies.
Communication Data: Information from emails, forms, or messages you send us.
2. How We Use Your Information
We use your information to:
- Process reservations and payments
- Provide customer support
- Improve our website and services
- Send booking confirmations and stay-related communication
- Send promotional or marketing emails (only with your consent or where allowed by law)
3. Sharing of Information
We do not sell your personal information. We may share it with:
- Service providers (e.g., payment processors, email platforms) who help us operate our business
- Government authorities when required by law
- Property owners or managers for coordination of your stay
- All third parties are required to handle your data in compliance with privacy laws and only for the purposes outlined in this policy.
4. Data Security
We implement industry-standard security measures to protect your information, including SSL encryption, secure data storage, and access controls. However, no system is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Opt out of marketing communications
- Lodge a complaint with a regulatory authority
- To exercise these rights, contact us.
6. Cookies and Tracking Technologies
We use cookies to personalize content, analyze traffic, and improve your experience. You can control or disable cookies through your browser settings. For more details, refer to our [insert link: Cookie Policy] if available.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined above, including legal, tax, or accounting requirements.
8. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this policy occasionally to reflect changes in our practices or the law. The updated policy will be posted here with the revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
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